Privacy Policy

This Privacy Policy explains how Northstar Studios ("we", "us") collects, uses, and protects your information when you use our website and store. We are committed to handling your data responsibly and only collecting what we need to provide the Service.

Depending on how you use the Service, we may collect:

• FiveM account identity — required to link and deliver your purchases.
• Discord account details (username, ID, avatar, and email) when you choose to connect Discord, used to identify you and grant your customer role.
• Purchase information (products, amount, date, and the email used at checkout) processed via Tebex.
• Basic technical data such as IP address, browser type, and pages visited, collected automatically for security and analytics.

We use the information we collect to:

• Deliver your purchases and provide customer support.
• Identify you and assign or remove your customer role in our Discord server.
• Process payments through Tebex and prevent fraud or abuse.
• Operate, maintain, secure, and improve the Service.

We do not collect or store your card or payment details. All payments are processed by Tebex Limited, our merchant of record, in accordance with their own privacy policy. We receive only limited transaction information needed to fulfil and support your order.

We rely on trusted third parties to operate the Service, including:

• Tebex — payment processing and order fulfilment.
• Discord — optional account linking, identity, and role management.
• FiveM / Cfx.re — account verification and product delivery.
• Vercel — website hosting and analytics.

We use a small number of essential cookies to keep your shopping basket and login session working. We do not use cookies for advertising. You can control cookies through your browser, but disabling essential cookies may prevent the store from functioning.

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Purchase records may be retained by Tebex in line with their retention policies.

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict its processing. To exercise these rights, contact us using the details below and we will respond within a reasonable timeframe.

We take reasonable technical and organisational measures to protect your information, including encrypted connections and limiting access to data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Service is not directed at children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, contact us at northstarprod@outlook.com or through our Discord community.